SHIPPING:

 

Roam Free Collections uses Australia Post for shipping. All items will be provided with a tracking number. Roam Free Collections does not take responsibility for lost items or for incorrect shipping address.

 

All prices are in Australian Dollar (AUD) and shipping cost is calculated by weight.  

 

SHIPPING WITHIN AUSTRALIA

 

0-500grams=$8.00

500grams-3kg=$14.00

3kg-5kg- $18.00

 

INTERNATIONAL SHIPPING

 

Please note: All international customers are responsible for their countries custom/duty fees if applicable. 

 

All international items are provided with a tracking number. 

 

0-500grams=$25

500grams-1kg=$50

1kg-3kg=$65

3kg- 5kg=$100

 

RETURNS:

 

All items must be returned within 7 days of receiving goods, expect bags. We offer a 30 day period for the return of bags. Items will only be accepted for a credit or voucher if they are damaged or faulty.  We will not provide a refund for change of mind, therefore please choose your items carefully. Postage of returning item is at customers cost. All items are thoroughly checked before posting by us. Please email within 3 days of receiving your item at info@roamfreecollections.com if you find your item faulty, damged or need to return an item. All returned items must be in original packaging, unused and not damaged.  

 

Please note: All handmade bags and clutches will not be eligible for a refund if there are pulls on the textile. As stated in each of these products, this is normal in some pieces of textile. Please read the description of each product carefully. 

 

All sale items cannot be returned. 

 

If any international buyers have any questions, please contact me for international shipping costs at info@roamfreecollections.com